PanPages TRINITY is Celebrating 10 Year Partnership with Alibaba.com

As of 2019, PanPages TRINITY would have been the authorised reseller for the Alibaba.com Gold Supplier membership in Malaysia helping more than 3,000 small and medium enterprises in Malaysia on export trade for 10 years and counting.

We are extending our invitation towards our Alibaba.com clients, so look forward to that e-mail or phone call invites! Be sure to RSVP with us to save your spot for this event!

As the Malaysia Channel Partner of Alibaba in Malaysia, PanPages TRINITY is honored to have received all the support from our customers the past 10 years and counting.

Throughout the years, we have trained our Alibaba.com clients on how they can best utilize the platform , provided them with minisite designing services, kept them updated with the latest subsidy or government initiatives from the government and much more. Here are some of our past initiatives.

Throughout the past 10 years, we have served more than 3000 customers from various industries. At time of writing, PanPages TRINITY is the only official Alibaba channel partner in Malaysia to be serving 7 states in Malaysia, making us the Alibaba.com authorized reseller with the highest coverage rate in Malaysia. We currently serve the states below:

• Johor
• Melaka
• Kuala Lumpur
• Pahang
• Perak
• Pulau Pinang
• Sarawak
• Selangor

• Alibaba.com Workshops (2014 - Ongoing)
• Malaysiakini eCommerce Entrepreneurship Summit (Oct 2018)
• Alibaba Southeast Asia Office in Kuala Lumpur Opening Ceremony (Jun 2018)
• eTRADE Briefing & Onboarding Session: Basic Training for New Join Member on Alibaba.com (Apr 2017)
• DFTZ Launch in Kuala Limpur (Mar 2017)
• Alibaba.com GSD Best Growth of Renew Rate (Mar 2015)
• Alibaba.com GSD Best Monthly Target Completion Rate (Mar 2015)
• Digital SME Day - Big Presence, Global Reach (Oct 2014)
• Alibaba.com Top Team Award (2010)

After their membership upgrade to a Gold Supplier Membership, Megix Industries were happy to report to us that their inquiry volume increased from once inquiry a month to between 4 or 5 inquiries a day. Several good quality leads were all they needed to start exporting, and their exporting business made up about 40% of their total business sales.

Mr. Francis Ng also advised current Alibaba.com sellers to complete their product information to appear more credible to potential buyers, and to reply to inquiries in no more than 24 hours. When facing small-quantity purchase inquiries from smaller regions or countries, Mr. Francis communicated with these potential buyers.

He let them know that small quantities are costly to ship, and with the help of proper and timely communication, he had some sales inquiries increase from RM200-300 in value to almost RM20K or RM30K.

AXG Industries Sdn. Bhd. is a glove manufacturer and supplier based in Klang, Selangor. Their exporting capacity is between 8 - 10 containers per month. Since they first joined Alibaba.com, they have now exported to about 40 to 50 countries worldwide and 90% of their business is based on the export business.

Mr. Yeoh, the CEO of AXG Industries, stumbled upon Alibaba.com by chance when he was first scammed by an outsider, leaving him with more than RM20,000 worth of a single product. After he set up his Alibaba.com account, he managed to sell off his stocks with full payment prior to product delivery.

Then, Mr. Yeoh found gloves to be a common exported commodity from Malaysia due to its rich rubber resources, and started to sell a wider variety of glove products. However, he was still lacking in his company credibility as a free member. After he upgraded to a Gold Supplier Membership, there were less customers asking him about his company's legitimacy and the sales started pouring in.

AXG Industries Sdn. Bhd. is still an Alibaba.com Gold Supplier with PanPages TRINITY today, and their sales are still growing strong.

You can view even more success stories and client testimonials from our YouTube playlist. We also have client testimonies for our other products and services, such as Google Ads and Facebook Ads.